Know what users really think about your AI

Weekly reports from real conversations. Spot frustration patterns, understand what's working, get actionable recommendations. No dashboards required.

Bilan dashboard showing AI-generated user feedback analysis with actionable product insights

We make AI safe to ship

The User Intelligence Platform

For product teams building AI features who need to understand real user impact. Bilan reveals what users actually think through automated conversation analysis, unlike technical monitoring dashboards or manual feedback review.

User sentiment tracking visualization showing positive, neutral, and negative feedback indicators

User Vibe Checks

Get weekly user sentiment insights without building internal analytics infrastructure

Two charts side-by-side, one showing a line going up, and the other down

Behavioral Signals

Detect frustration patterns and usage signals that predict churn before it happens

AI-powered feedback analysis email showing user quote and suggested feature recommendations

Conversation Intelligence

Surface user feedback themes and feature requests from real conversations automatically

See what's actually working with your AI

Bilan is the only platform that measures user value, not just technical performance. Get weekly insights, conversation highlights, and feature recommendations from real user conversations without building analytics infrastructure.